WordPress errors
Investigate critical errors, blank pages and inaccessible dashboards using the symptoms, relevant logs and recent changes.
Website repair & technical troubleshooting
When your website stops working properly, start with the cause - not a full rebuild or another plugin.
Is this the right help for you?
A WordPress critical error, failed update, broken form or hosting problem can stop customers from reaching you. I investigate what has gone wrong, explain the options and agree a focused repair with you. You do not need to know the cause before getting in touch.
Plugin and theme conflicts
Isolate incompatibilities after updates or custom changes. Check the affected functions before returning the site to normal use.
Broken forms and email
Review validation, submission handling and delivery configuration. A success message alone does not establish that an email arrived.
Slow pages
Use measurements to locate bottlenecks in images, scripts, caching, server response or queries before choosing a fix.
Hosting, domain and email migration
Plan a move to a different provider, including website files, databases, DNS records and the mailboxes agreed for transfer. Review access and renewal costs before choosing the destination.
Recovery planning
Review backup availability and the consequences of restoring data. A store may have new orders that an older backup does not contain.
Website, hosting and email migration - without the guesswork
Need to leave an expensive host, separate your website from a previous supplier or move your business email? Tell me which services you use and what is not working for you. I review website files, databases, domain ownership, DNS and email requirements before proposing a move. Your website can stay on its current platform when a rebuild is not needed.
We agree the destination, backup and rollback plan, transfer scope and timing. For email, that means naming the mailboxes and messages to copy, checking storage and provider limits, and deciding whether contacts, calendars or computer and phone setup are included. Domain registration, website hosting and email do not have to be moved together.
Before switching, I test what can be checked on the new setup. After switching, I check the agreed website functions, certificates, DNS records and email sending and receiving. DNS changes and final data transfers can affect availability, so we plan any interruption and keep the old service available until the agreed checks are complete.
We compare ongoing renewal costs as well as the one-off migration fee. A move may lower running costs or improve the setup, but savings and uninterrupted service are not guaranteed. Accounts, subscriptions and domains should remain under your control; secure access is arranged separately, not through the enquiry form.
How the work moves forward
Describe the failure
Share the URL, exact error, when it started and what changed beforehand. Do not send passwords in the form.
Inspect safely
Agree access, review logs and preserve the current state where possible before changing it.
Repair the cause
Apply the agreed fix and account for dependencies rather than hiding the visible symptom.
Check and explain
Retest the affected route, describe the changes and identify unresolved risks or further work.
Before we begin
Scope, practical limits and the information needed for a useful estimate.
Do you handle urgent website problems?+
Yes, when availability and access allow. Tell me how the problem affects your business and I will confirm what I can take on and when. This is not a 24/7 emergency service; submitting a form does not reserve immediate support.
What if my WordPress website has malware?+
Unexpected redirects, unknown administrators or hosting malware warnings need an incident-specific investigation. See the dedicated WordPress malware removal service for cleanup, access review and search-result follow-up.
Can you work on a website built by someone else?+
Yes. We start by reviewing its technology, condition and available access. Missing source files, unsupported software or third-party restrictions can affect what can be repaired safely. For ongoing care, see website maintenance and takeover support.
Can you move my website and business email?+
Yes, after checking the providers, available access and what needs to move. We agree which mailboxes and messages are included; contacts, calendars, local archives and device setup are assessed separately. Keep the old service active until the agreed checks are complete. I do not promise zero interruption or transfer of data a provider cannot export.
Can moving hosting reduce my running costs?+
Sometimes. We compare renewal prices, storage, email, backups, licences and the migration work before recommending a change. A cheaper introductory offer is not enough on its own, and savings are not guaranteed.
How is repair work estimated?+
Some faults are straightforward; others need an investigation before the cause is known. We agree the initial scope and explain when further work needs approval. A backup restore is not assumed to be the safest or cheapest answer.
WordPress malware removal and hacked-site recovery
For redirects, suspicious administrators, infected files, hosting suspensions or spam appearing in Google.
Ongoing website maintenance and support
For agreed updates, backups and regular technical care after the immediate problem is resolved.
Describe the problem or the move you are planning
Share your website URL, current providers and what you want to fix or move. For a fault, include the symptoms and when they started. Do not send passwords; access can be arranged securely later.